Riseclub operations overview

About Riseclub

Delivering smart logistics across Australia — freight, warehousing, 3PL and last‑mile solutions tailored for e‑commerce and enterprise.

Headquartered in Melbourne with national networks and specialised cross‑border services.

Our mission

We enable Australian businesses to scale by simplifying supply chains with clear pricing, reliable transit, and local operational control.

  • Transparent freight and customs handling
  • Flexible warehousing in major metros
  • Scalable last‑mile options across urban and regional Australia
Warehouse team at work

What we do

Freight Forwarding

Air, sea and road — customs clearance and documentation handled end‑to‑end with competitive lead times.

Warehousing & Fulfilment

Inventory management, pick & pack, returns processing with integration to major e‑commerce platforms.

Last‑mile & 3PL

Flexible last‑mile solutions including time‑window delivery, white‑glove and regional routes across Australia.

Our people

A compact team of logistics operators, account managers and technology specialists focused on reliable execution.

Founder face
Anna Reid
Founder & COO

15+ years in Australian supply chain and e‑commerce logistics, leading operations and customer success.

Operations
Fleet
Technology
Customer support

Regional network & partners

We operate regional hubs across Victoria, NSW and Queensland and maintain partner lines for interstate and international lanes.

Melbourne
Primary hub — distribution and automation pilots
Sydney
Coastal freight and cross‑dock services
Brisbane
Northern regional consolidation and last‑mile

Sustainability & compliance

We prioritise low‑carbon routing, efficient packaging, and compliance with Australian customs and safety regulations. Our reporting helps clients measure emissions across shipments.

Area Commitment
Emissions Measure & reduce scope 3 where operationally possible
Packing Optimised cartons and recyclable materials
Safety Regular audits and mandatory staff training
Sustainable choices reduce cost and customer churn.

Services explained — FAQ

We provide itemised quotes including linehaul, fuel and customs where applicable. Volume agreements and regular lanes get discounted rates.

Yes — we support major platforms (Shopify, WooCommerce, Magento) and provide API/webhook options for custom integrations.

Report within 7 days for damaged goods. We handle investigations, hold evidence, and liaise with carriers to expedite resolution.